Bed and Breakfast Management Course Online

Study this bed and breakfast course online

Do you love hospitality but want to work from home? Running your own Bed and Breakfast is the ideal business for you!

Bed and Breakfasts provide the perfect opportunity for anyone who dreams about working in hospitality and who wants to run a home based small business.  You will learn about how to set up a facility for bed and breakfast guests, customer service, catering, marketing and managing a small business.  

Course Aims

  • Identify the scope and nature of skills required for successful bed and breakfast or guesthouse management.
  • Discuss the provision and management of facilities and décor in a guesthouse or B&B.
  • Discuss the provision and management of equipment in a guesthouse or B&B.
  • Discuss the provision and management of meals in a guesthouse or B&B.
  • Determine the management of financial and other records in a guesthouse or B&B.
  • Determine the various procedures for seeking competitive prices on specified equipment.

There are 7 lessons in this course:

  1. Introduction to Management & Marketing
    • The Basic Principles of Management.
    • The Four Main Steps in Management.
    • Understanding policies.
    • Marketing.
    • Advertising
  2. Facilities and Decor
    • The general layout.
    • The dining area.
    • The food production area.
    • Parking.
    • Telephones.
    • Cleaning.
  3. Customer Service
    • Personnel and service.
    • General customer service.
    • Staff recruitment, training and induction.
    • Orders and instruction.
    • Procedures for dealing with orders not carried out correctly.
    • Bedroom service.
  4. Equipment
    • Principles of design.
    • Safety risk analysis.
    • Safety audit.
    • Using audit forms and checklists.
    • Signs for communication danger.
    • Toilet and bathrooms facilities.
    • Materials control.
    • Maintenance control.
  5. Supplying Meals
    • Breakfast timings.
    • What to serve (continental or full cooked breakfast).
    • Presentation.
    • Dealing with special requirements.
    • Serving other meals and snacks.
    • Dealing with customer complaints.
  6. Food Purchasing
    • Effective purchasing.
    • Planning ahead.
    • The role of the purchaser.
    • Select your supplier or use your own goods.
    • Effective bulk buying.
    • Know about following regulations (know the legalities and alcohol licensing).
  7. Records and Financial Management
    • Management of guesthouse records.
    • Reservations procedures.
    • Cancellation procedure.
    • The control of accounts.
    • Methods of payment.
    • Safe deposits.
    • Liabilities.
    • Productivity.
    • Financial records management.
    • Insurance.
    • Taxation.
    • Financial control.

Enrol Now

  • Experienced Tutor support
  • Certificate sent to you
  • Online study (Printed notes available)
  • Self paced - no set timetable
  • 12 months to complete course

From: $35.00 / week for 19 weeks

Clear

Send me a free info pack

Study this bed and breakfast course online

Do you love hospitality but want to work from home? Running your own Bed and Breakfast is the ideal business for you!

Bed and Breakfasts provide the perfect opportunity for anyone who dreams about working in hospitality and who wants to run a home based small business.  You will learn about how to set up a facility for bed and breakfast guests, customer service, catering, marketing and managing a small business.  

Course Aims

  • Identify the scope and nature of skills required for successful bed and breakfast or guesthouse management.
  • Discuss the provision and management of facilities and décor in a guesthouse or B&B.
  • Discuss the provision and management of equipment in a guesthouse or B&B.
  • Discuss the provision and management of meals in a guesthouse or B&B.
  • Determine the management of financial and other records in a guesthouse or B&B.
  • Determine the various procedures for seeking competitive prices on specified equipment.

There are 7 lessons in this course:

  1. Introduction to Management & Marketing
    • The Basic Principles of Management.
    • The Four Main Steps in Management.
    • Understanding policies.
    • Marketing.
    • Advertising
  2. Facilities and Decor
    • The general layout.
    • The dining area.
    • The food production area.
    • Parking.
    • Telephones.
    • Cleaning.
  3. Customer Service
    • Personnel and service.
    • General customer service.
    • Staff recruitment, training and induction.
    • Orders and instruction.
    • Procedures for dealing with orders not carried out correctly.
    • Bedroom service.
  4. Equipment
    • Principles of design.
    • Safety risk analysis.
    • Safety audit.
    • Using audit forms and checklists.
    • Signs for communication danger.
    • Toilet and bathrooms facilities.
    • Materials control.
    • Maintenance control.
  5. Supplying Meals
    • Breakfast timings.
    • What to serve (continental or full cooked breakfast).
    • Presentation.
    • Dealing with special requirements.
    • Serving other meals and snacks.
    • Dealing with customer complaints.
  6. Food Purchasing
    • Effective purchasing.
    • Planning ahead.
    • The role of the purchaser.
    • Select your supplier or use your own goods.
    • Effective bulk buying.
    • Know about following regulations (know the legalities and alcohol licensing).
  7. Records and Financial Management
    • Management of guesthouse records.
    • Reservations procedures.
    • Cancellation procedure.
    • The control of accounts.
    • Methods of payment.
    • Safe deposits.
    • Liabilities.
    • Productivity.
    • Financial records management.
    • Insurance.
    • Taxation.
    • Financial control.

Send me free info pack

Enrol Now

  • Experienced Tutor support
  • Certificate sent to you
  • Online study (Printed notes available)
  • Self paced - no set timetable
  • 12 months to complete course

From: $35.00 / week for 19 weeks

Clear
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